1. Who We Are

Pengelly Weddings Limited
The Barn at Pengelly, Pengelly Farm, Trispen, Truro TR4 9BG
Company No. 13239488
Email: hello@pengellyweddings.com
Phone: 01872 229 842

We’re the data controller for information collected through pengellyweddings.com and any forms, tools, or bookings you use on our site.

2. The Information We Collect

We collect information when you:

• Make an enquiry or book a viewing
• Use our wedding day estimator tool
• Book your wedding or event with us
• Sign up for emails or marketing updates
• Contact us via phone, email, or social media

The information may include:

• Your name and contact details
• Wedding or event date, guest numbers, and package choices
• Messages or notes you send us
• Website usage details (e.g. pages visited, how you found us)

We also collect limited technical data automatically (like your IP address or device type) to help us improve our site’s performance and security.

3. How We Use Your Information

We use your data to:

• Respond to your enquiries and process bookings
• Send accurate quotes and manage your wedding details
• Communicate about your event and provide updates
• Improve our website and visitor experience
• Send marketing emails (only if you’ve opted in)

We will never sell your data or share it with anyone who doesn’t help us deliver our services to you.

4. Legal Reasons We Process Your Data

Under UK GDPR, we process your information because:

• It’s necessary to provide our services or prepare a booking with you
• We have a legitimate interest in improving our business and keeping things secure
• You’ve given consent (for example, for marketing emails or non-essential cookies)
• We must meet legal or tax obligations

5. Who We Share Data With

We only share your data with trusted service providers who help us run our website and venue smoothly, such as:

• Google Analytics & Google Ads (website analytics and marketing)
• Cookiebot (manages your cookie preferences)
• BriteBiz CRM (booking management)
• Vercel (secure website hosting)
• Sanity.io (website content platform)

Some of these providers are based outside the UK (e.g. Google in the USA), but we ensure your data is protected using Standard Contractual Clauses approved by the UK regulator.

6. How Long We Keep Your Data

We only keep your information for as long as needed:

• General enquiries: up to 2 years
• Confirmed bookings: up to 7 years (for tax and accounting)
• Marketing preferences: until you unsubscribe
• Analytics data: typically 26 months

After that, your data is securely deleted or anonymised.

7. Your Privacy Rights

You have the right to:

• Access the personal data we hold about you
• Correct anything inaccurate
• Delete your data (“the right to be forgotten”)
• Withdraw consent at any time (e.g. unsubscribe from emails)
• Object to marketing or certain types of processing
• Complain to the ICO if you’re unhappy (ico.org.uk)

To exercise any of these rights, just contact us at hello@pengellyweddings.com, we’ll respond within 30 days.

8. Cookies

We use cookies to make our website work better for you. Some are essential (for security and preferences), while others help us improve our site or show relevant ads.

Types of Cookies We Use

1. Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as saving your cookie consent choices.
Example: CookieConsent
Consent Required: No

2. Analytics Cookies
These cookies help us understand how visitors use our site by collecting information about usage patterns.
Examples: _ga, _gid
Consent Required: Yes

3. Marketing Cookies
These cookies track advertising performance and conversions, helping us improve our marketing efforts.
Examples: _gcl_au, test_cookie
Consent Required: Yes

4. Preferences Cookies
These cookies remember your settings and preferences, such as whether a pop-up has already been shown.
Example: popup-last-shown
Consent Required: Yes

You can manage or update your cookie preferences at any time through our cookie banner or your browser settings.

9. Data Security

We use secure hosting, SSL encryption, access controls, and staff training to keep your data safe.
If a data breach ever occurs, we’ll notify you and the Information Commissioner’s Office (ICO) if required.

10. Updates to This Policy

We may update this policy from time to time.
The latest version will always be available on our website, with the “Last Updated” date shown above.